Reporting to the CEO, the Customer Experience Manager is responsible for ensuring customers have a positive experience with FLT by overseeing operations, managing a team, and implementing feedback-driven improvements. They build strong relationships with customers and cross-functional teams, while continually enhancing processes and training for efficiency and satisfaction.
This is a full-time, permanent role that will be hybrid from our Victoria office. Our team works 40 hours a week, Monday - Friday, with flexible hours within that scope.
View the opportunity on our hiring site here.